Shipping policy

Shipping Policy

Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.

Delivery Times

  • Australia: 3–7 business days (standard), 1–3 business days (express)
  • International: 7–21 business days depending on destination

Shipping Rates Shipping rates are calculated at checkout based on your location and order weight.

Free Shipping We offer free standard shipping on Australian orders over $100.

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number.

Lost or Delayed Parcels If your parcel is delayed or lost, please contact us at [your email] and we will do our best to resolve the issue promptly.